TERMS OF SERVICE - EVI APOSTOLOU ART


1. COMPANY INFORMATION
Evi Apostolou Art
Hovedvejen 81A
4733 Tappernøje, Denmark

Tel. No. +45 21964582
VAT number: 38213369

Art Company founded at 6-12-2016
Official e-mail address: ea@eviapostolou.com
Official URL: www.eviapostolou.com

2. DELIVERY

From the time you make your online transaction and the payment is visible on our account, it will take up to 3-10 business days for the paintings to be sent to you via the transport company.

Pick up is possible by sending an email to ea@eviapostolou.com

3. PRICE OF THE ARTWORKS

At Evi Apostolou Art you can order unique paintings through our online shop. The total price is inclusive of any applicable value added tax. If you order from a non-EU country, the goods will often be subject to customs duties and VAT in your home country which is not paid by Evi Apostolou Art.

You must be at least 15 years old to order goods from Evi Apostolou Art.

For orders inside Denmark, shipment is free of charge. If you place an order for delivery outside Denmark, there will be added an individual freight cost.
The price that is placed at the order via our online checkout system is the total price of the painting (freight cost included).

If you wish to receive a new copy of your invoice, you can send an email to ea@eviapostolou.com

All purchases in Danish krone.

4. PAYMENT

At Evi Apostolou Art you can pay with:

1. Mastercard, Visa, American Express

2. Paypal

3. Bank transfer: Please email to ea@eviapostolou.com to ask for details.

4. MobilePay: It is available only by physically appearance and after arrangement for pick up.

From the time you make your online transaction, both you and Evi Apostolou Art will receive an invoice of your purchase. When the payment is visible on our account, the goods are dispatched from Evi Apostolou Art. We can never withdraw an amount greater than the amount you have approved for the acquisition.

5. SAFETY

Evi Apostolou Art uses Snipcart as a safe and easy comprehensive e-commerce platform. Snipcart incorporates e-commerce into any custom website, provides mobile friendly checkout, merchant dashboards and connects with payment gateways. At Evi Apostolou Art you can pay with Stripe, but also Paypal Express Checkout.

When paying with a debit card, you are always protected against abuse. Data that you submit in connection with purchases paid with a credit card is encrypted (SSL). Neither Evi Apostolou Art or others, can unlock the data.

Both Stripe and PayPal take security seriously.
Stripe is a web application that allows both private individuals and businesses to accept credit card payments over the internet. It has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, which is the most stringent level of certification available in the payments industry.
Paypal is a widely accepted online payment service that provides secure technology and Purchase Protection.

6. SHIPPING

Your ordered items will be shipped directly to the address you have provided in the order process. Please always check your order confirmation, to check the address is correct.

As long as Evi Apostolou Art has arranged the shipment of your paintings, you will receive from us an email with the tracking number of your parcel. You must sign with postman or at the post company to get your package. That way you are sure that your package is not delivered wrong and we are confident that our shipment has found the right recipient.

7. DAMAGE IN TRANSIT

If the item is damaged or lost during transport from Evi Apostolou Art to the customer, Evi Apostolou Art is liable. However, you must notify the problem as soon as possible to Evi Apostolou Art. The payment of original paintings will be refunded.

If you receive a package that has visible signs of damage during transport, it is therefore important that the package will be opened while the freight company's staff is watching. If the painting is damaged, it has to return back to us for compensation. It is also possible to refuse reception on a damaged package.

8. RIGHT TO CANCEL

You always have 14 days full right of withdrawal after the date on which you have received the products. Artworks must be returned in the same quantity and condition as they were received. The original packing must be returned in reasonable condition. Right can only be used if the item is returned with a copy of the invoice.

When withdrawal is being used, you must pay the postage to send the paintings back. Additionally, you are liable for the goods and shipping.
The paintings sent to: Evi Apostolou Art, Hovedvejen 81A 4733 Tappernøje, Denmark.

Returns can also be done by refusing to receive the delivery or by delivering the goods personally to Evi Apostolou Art. When you regret your purchase, refunded the purchase price of course for you, excl. freight cost.

All returns must be paid by the buyer unless it can be proven that goods were damaged before or under transportation.

Once the paintings are received and approved, the purchase price is refunded to your account within a few days. It is not a requirement, but the expedition is enhanced if adequate information follows the package, f.x. copies of payment transactions, previous correspondence etc. 

Please note we do not accept packages sent with the demands on us.

If we get a shipment decline, which has not been picked up at the post office, we consider this as a full return, excl. freight.

9. WARRANTY

We offer, under European law, 2-year warranty. If the artwork should break within this period, we will arrange for it to be repaired. You can either have exchanged goods, get a price reduction or get your money back, depending on the specific situation. That is if your complaint is justified and that the artwork has not been subjected to any misconduct caused by an incorrect use or storage of the product, or any other injurious behavior.

Complaints about any deficiencies must be communicated to Evi Apostolou Art within a reasonable time - f.x. a complaint within two months will be always timely. We will refund reasonable shipping costs that you may have in connection with the return of the product, when the claim is justified.

You are also asked to examine the goods as soon as reasonably possible after delivery.

For complaints, missed deliveries and the return of defected goods please first contact Evi Apostolou Art at
e-mail: ea@eviapostolou.com
or phone +45 21964582

And then by agreement return the item to
Evi Apostolou Art
Hovedvejen 81A
4733 Tappernøje, Denmark

Please note that we do not receive packages sent “COD.”

10. PRIVACY POLICY

Cookies are tiny files that are downloaded to your computer, to improve your experience. Without the use of cookies can shop not sure your visit and such control which items you put in the cart. If you create an account with us, then we will use cookies for the management of the sign up process and general administration. These cookies will usually be deleted when you log out.

It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use. Disabling cookies however will affect the functionality of this and other websites that you visit.

Management of Evi Apostolou Art is of course subject to confidentiality in relation to your personal data. We do not store customer data encrypted, but they are stored on our secured server behind extremely robust safety systems firewall and other filters. We do not transmit customer information is encrypted. Payment information is transmitted naturally encrypted.

As registered with Evi Apostolou Art you always have the right to object to the registration.

These rights are for Personal Data Protection Act, and request in connection therewith be directed to Evi Apostolou Art via email: ea@eviapostolou.com

11. RESERVATIONS FOR PRICING ERRORS, SOLD OUT PRODUCTS ETC.

We reserve the right to price changes, typing errors and omissions excepted.

As an artist owner Evi Apostolou copyright of all paintings / art.

12. LEGAL TERMS

Disputes in accordance with these terms and conditions shall be governed by Danish law.

13. COPYRIGHT

Evi Apostolou has the copyright to all paintings, photos and texts on this website, as well as to images that link through the Internet.
The works are therefore protected against imitation, reproduction, copying, series production etc. of the Danish Copyright Act.
If you wish to make commercial use of images or parts of the site, please contact Evi Apostolou at ea@eviapostolou.com
or phone +45 21964582.


Thank you for buying original and unique artworks at

Evi Apostolou Art

 

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